Frequently Asked Questions
Everything you need to know before buying from ELinks.
Do you sell brand new laptops?
Yes. ELinks sells both brand new laptops and quality US Grade A used laptops.
We stock laptops from trusted brands including HP, Dell, Lenovo, Apple, ASUS, Acer and MSI, with options suitable for business, study, creativity, everyday computing and high performance.
Do you swap or exchange laptops?
No. ELinks does not offer laptop swaps or trade ins.
We maintain this policy because we want to have confidence in every product we sell. Our laptops are sourced from trusted suppliers in the United States of America, allowing us to carefully select the products we bring to our customers.
This helps us maintain our quality standards and gives our customers greater confidence in the products they purchase from ELinks.
What quality are your US used laptops?
Our US used laptops are Grade A quality, sourced from trusted suppliers in the United States of America.
Grade A represents high quality used laptops that have been carefully selected based on their condition, appearance and functionality.
At ELinks, we don’t simply buy and sell used laptops. We carefully select products that meet our expected quality standards before offering them to our customers.
Do your used laptops work properly?
Yes. Our US Grade A used laptops are selected for quality and functionality.
We carefully inspect the products we offer and ensure they meet our expected standards before they are made available to customers.
Do your laptops come with Windows installed?
Yes. Our laptops come with Windows installed and ready for use where applicable.
The specific Windows version installed on each laptop is stated on the individual product page.
Do your laptops come with chargers?
Yes. Our laptops come with their appropriate chargers.
We ensure the necessary charger is included with the laptop when it is supplied to the customer.
Do your laptops come with a warranty?
Yes. ELinks provides a 30 Day Warranty on eligible laptop purchases.
We also provide 90 Days Customer Support to assist you after your purchase.
Please refer to our Warranty Policy for complete details about warranty coverage and conditions.
Can I return a laptop after purchase?
Returns are handled according to the ELinks Refund, Return & Cancellation Policy.
We encourage customers to carefully review the product specifications and ask any questions they may have before completing a purchase.
Do you deliver outside Port Harcourt?
Yes. ELinks offers delivery to customers within Nigeria.
Delivery arrangements and timelines may vary depending on your location. The applicable delivery information will be provided during the ordering process.
Do you offer international delivery?
Yes. ELinks accepts international orders.
International deliveries may be subject to customs duties, taxes, clearance fees and other charges imposed by the destination country. These charges are generally the responsibility of the customer unless otherwise stated.
Can I pay online?
Yes. ELinks provides online payment options for customers purchasing through our website.
Available payment methods are displayed during checkout and may vary depending on the order and payment option selected.
Can I pay for a laptop in installments?
No. ELinks currently does not offer installment payment plans.
Full payment is required before an order can be processed for delivery.
Can I ask questions about a laptop before buying?
Absolutely.
If you’re unsure about a laptop’s specifications, performance, condition or suitability for your needs, our customer support team is available to assist you before you make a purchase.
We want you to choose a laptop that is right for you.
How do I know which laptop is right for me?
It depends on what you intend to use the laptop for.
Whether you need a laptop for school, business, office work, programming, graphics design, video editing, content creation, gaming or everyday use, our team can help you identify the specifications that fit your needs and budget.
Are the specifications on the website accurate?
Yes. We provide the available specifications for each laptop on its product page, including the processor, RAM, storage, screen size, graphics, display and operating system.
If a particular specification is important to you, we recommend confirming it with our team before placing your order.
How can I place an order?
Simply browse our Shop, select the laptop you want, add it to your cart and proceed to checkout.
If you need assistance at any stage, our customer support team can help you complete your order.